Direct booking benefits, flexible cancellation, tailored concierge planning

Booking lookup

Find an existing reservation

Enter the booking reference and guest email used during checkout to view booking details and status.

Useful when

You booked without signing in and want to check status later.

You need the confirmation page again to review dates, room, or cancellation availability.

You want a quicker path than contacting support for a simple reservation lookup.

Tip

The reference code is shown on the confirmation screen and in the booking email. Signed-in users can also manage reservations from the account area.